10th International Conference on Network and Service Management
Rio de Janeiro, Brazil - November 17-21, 2014

Useful Information



Rio’s international airport is located on Ilha do Governador (Governor Island), within easy access to the south area of Rio, where most of the major hotels are located.

International Airport – Galeão – Antonio Carlos Jobim (GIG)
Tel – General information: +55 (21) 3398.5050
Tel – Flights: +55 (21) 3398.4526 / 4527 / 2155 / 2288

Domestic Airport – Santos Dumont (SDU)
Tel – Information: +55 (21) 3814.7070
Tel – Flights: +55 (21) 3814.7224 / 7544 / 7246 / 7700

Time Zones

Brazil is located within three time zones. The time in Brasília is the official Brazilian time (see map), UTC -3 hours. The time difference changes during Daylight Saving Time in the summer. CNSM 2014 will take place during Daylight Saving Time.


Rio de Janeiro is a tropical city. Summer runs from late November / early December through March with temperatures ranging from 25º C (77º F) to 42º C (108º F), whereas winter runs from June through August when temperatures can drop to around 20º C (68º F) during the day and to a chilling 16º C (60º F) at night.

See the on-line weather forecast for Rio de Janeiro.

What to Wear

In November, we recommend bringing light clothes and a light sweater. The sweater might be useful inside conference rooms, which have the air-conditioning on at all times ;-)

Electricity / Voltage

Voltage in Brazil is not fixed. The electric current in Rio is 110 or 120 volts, 60 cycles, alternating current. Travel adapters are required for certain electric devices. Many hotels do, however, have 220-volt outlets. See your hotel description for more information.


The Rio de Janeiro water supply is compliant with international standards, but due to the strong taste of chlorine we advise drinking bottled mineral water.


Rio has an excellent telecommunications system that links Rio to the rest of Brazil and the world. Direct dial and collect calls can be made from any telephone. Pay phones are available across the city and are phone card-operated. The International Direct Dial (IDD) code for Brazil is 55 and the city code for Rio de Janeiro, 21.

Currency and Exchange

The Brazilian monetary unit is the Real (BRL). Exchange rates are available in every daily newspaper, followed by the U.S. dollar exchange rate used in international business transactions.

Cash and traveler’s checks, especially in U.S. dollars, can be exchanged in almost every bank, currency exchange houses and hotels. All major credit cards are accepted in Brazil and some stores accept foreign currency.

You can check the day’s exchange rate and convert amounts here.

Currency Converter

Credit Cards

The main credit cards are accepted in Brazil, particularly in Rio. Visa, MasterCard, Diners and American Express are accepted in almost all commercial facilities.


Banks are open weekdays from 10 am to 4 pm. They are closed on weekends and public holidays. Before departure, visitors are encouraged to check whether their credit and/or cash cards are accepted with the local banks.

Automated teller machines (ATMs) can be found almost everywhere. Some machines provide 24-hour cash withdrawal (BRL) facilities for major credit cards.


Hotels: Usually hotel bills include service fees.

Restaurants: You are not obligated to tip, but most frequently 10% is added to the bill.

Taxis: Taxi drivers don’t expect tips, but usually the passengers pay something more if they are satisfied with the service.


Rio’s extensive taxi fleet includes yellow-metered cabs and special taxis (most recommended), which are operated by licensed companies and can be found at hotels or booked by phone. There is a taxi office in the airport concierge and the fare should be set in advance. We strongly advise against using non-official taxi drivers.

Shopping Malls

Rio Sul Shopping Center
Rua Lauro Muller, 116 – Botafogo
Tel: +55 (21) 3527.7257
Hours: Mon – Sat 10:00AM to 10:00PM. Sunday – Food Court 12:00PM to 10:00PM; Shops 03:00PM to 09:00PM

Shopping Leblon
Av. Afrânio de Mello Franco, 290 – Leblon
Tel: +55 (21) 2430.5122
Hours: Sun – Sat 10:00AM to 10:00PM. Sunday 3:00PM to 9:00PM. Food Court: Friday – Sat 10:00AM to 01:00AM – Mon – Thu 10:00AM to 12:00AM – Sunday 15:00PM to 12:00 AM


Rio de Janeiro and Brazil have a number of internationally renowned hospitals, clinics and doctors, but treatment is expensive, so visitors are strongly advised to take out medical travel insurance before traveling to Brazil.

There are many hospitals in the Hotel area. All of them are equipped to handle any emergencies.

Casa de Saúde Santa Lúcia
Rua Capitão Salomão, 27 – Botafogo
Tel: +55 (21) 2126.4000

Clínica São Vicente
Rua João Borges, 204 – Gávea
Tel: +55 (21) 2529.4422

Hospital TotalCor
Rua Farme de Amoedo, 86 – Ipanema
Tel: +55 (21) 2525.1900

Hospital Copa D’or
Rua Figueiredo Magalhães, 875 – Copacabana
Tel: +55 (21) 2545.3600

Hospital Miguel Couto
Rua Mário Ribeiro,117 – Gávea
Tel: +55 (21) 3111.3781 / 3111.3709

Hospital Samaritano
Rua Bambina, 98 – Botafogo
Tel: +55 (21) 2537.9722

Policlínica de Botafogo
Av. Pasteur, 72 – Botafogo
Tel: +55 (21) 2244.8700 / 2244.8744

Pró Cardíaco
Rua General Polidoro, 192 – Botafogo
Tel: +55 (21) 2527.6060

Tourist Police

One battalion of the Rio de Janeiro State Military Police BPTUR is specialized in ostensive patrolling of the city to protect tourists. These officers are duly trained and equipped to handle cases involving tourists. Their job is to patrol popular tourist areas, beaches and the vicinities of hotels.

BPTUR – Batalhão de Policiamento em Áreas Turísticas (“Police Battalion for Tourism Areas”)
Rua São Clemente, 345 – Botafogo
22.260-001 Rio de Janeiro – RJ
Tel:      + 55 (21) 3399.7565 / 69
+ 55 (21) 3399.7457 Call center
+ 55 (21) 3399.7562 Intelligence service
Fax: + 55 (21) 3399.7450

The Dedicated Tourists Police District DEAT is a special branch of the Civil Police. It has detectives, investigators and clerks responsible for investigating and reporting occurrences. The DEAT has its own office conveniently located in the area of Leblon, in front of the Casa Grande and Scala theaters. DEAT officers are specifically trained to help foreign visitors.

Delegacia de Atendimento ao Turista – DEAT (Tourists Police Department)
Av. Afrânio de Melo Franco, 159 – Leblon
22430-060 Rio de Janeiro – Brazil
Tel: +55 (21) 2332-2924 / 2885 / 2889

Safety Measures

As in any big city, personal safety is an important consideration. Hence:


Vaccination Against Yellow Fever

A yellow fever vaccination certificate is not required for travelers entering Brazil. However, vaccination is recommended to travelers going to the dark grey areas (see the map). Rio de Janeiro is not included.

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