CNSM is the premier annual conference in the general area of network and services management. It provides a forum for presenting and discussing the latest innovations, results and developments in managing networks, pervasive systems, enterprise, and cloud environments. It is a single track, highly- selective conference attended by foremost experts in this area from academia, industry and government. In addition to the main conference, the program also will include several workshops for focused discussions. Network and service management is a broad area ranging from management of body area networks and sensor systems to large scale enterprise and cloud environments and addressing issues that range from fault management and resilience to performance optimization, self-management, visualization and multimedia. For information about recent CNSM conferences, see CNSM 2011 and CNSM 2010.

CNSM 2012 is technically co-sponsored by IFIP and Euro-NF, and IEEE Communications Society, and received in-cooperation (INCOOP) agreement with ACM SIGCOMM. Due to the ACM INCOOP agreement, the accepted papers will be included in the ACM Digital Library. Due to technical co-sponsorship by IEEE Communication Society, the accepted papers will also be included in IEEEXplore.

We are pleased to announce the following keynote speakers at CNSM 2012:
• Deepak Bansal, Microsoft
• Dhruba Borthakur, Facebook
• Nick Feamster, Georgia Institute of Technology
• Charles Kalmanek, AT&T Labs-Research

Important Dates

Paper Registration	30 April 2012 (hard deadline)
Paper Submission	30 April 2012 (hard deadline)
Acceptance Notification	20 July 2012
Camera Ready Papers	15 August 2012

General Chair

• Deep Medhi, University of Missouri-Kansas City, USA

TPC Co-Chairs

• Jorge Lobo, IBM T. J. Watson Research Center, USA
• Philippe Owezarski, LAAS-CNRS, France